This policy explains how Dr Han Choi — Specialist Oral & Maxillofacial Surgeon (operating from North Shore and Newmarket clinics in Auckland) collects, uses, stores, and shares personal information through this website, drhanchoi.co.nz.
We comply with the Privacy Act 2020 and the Health Information Privacy Code 2020, which together set out how we must handle your personal and health information in New Zealand.
This policy covers information collected through the website. Information collected during your clinical care (consultations, treatment records, imaging, correspondence with referrers, etc.) is governed by our clinic’s broader patient privacy practices — please ask reception for a copy if you’d like more detail on that.
When you use the contact form on this site, we collect:
We collect this information so we can respond to your enquiry, arrange a consultation, or send you the information you’ve asked for. Providing this information is voluntary, but if you don’t provide it we may not be able to respond to you.
When you visit the website, our hosting provider and analytics tools automatically collect limited technical information, including:
We use this to keep the site secure, fix problems, and understand how visitors use it so we can improve it.
This website uses Google Tag Manager, which loads analytics and marketing tags including Google Analytics. These tools set cookies in your browser that help us understand how the site is being used (e.g. which pages are popular, how people found us).
You can:
The site also uses functional cookies to make it work properly (for example, caching for faster page loads via WP Rocket). These don’t identify you personally.
We use the information collected through the website to:
We will not use your information for marketing without your consent, and we do not sell your information to anyone.
We share information only where necessary, and only with:
Some of our service providers (including Google) store data on servers located outside New Zealand. Where this happens, we take reasonable steps to ensure your information is protected to a standard comparable to NZ law.
We take reasonable steps to protect your information from loss, misuse, and unauthorised access, including secure hosting, restricted staff access, and encrypted transmission of contact form submissions. No system is perfectly secure, but we treat any breach seriously and will notify you and the Privacy Commissioner where required by law.
Some pages on this site may include embedded content (such as Google Maps, social media links, or videos). When you interact with embedded content, the third-party provider may collect data about you as if you had visited their site directly. We recommend reviewing the privacy policies of those providers.
Our social media presence on Facebook and Instagram is also subject to those platforms’ own privacy policies.
Under the Privacy Act 2020 and the Health Information Privacy Code 2020, you have the right to:
To make a request, please contact us using the details below. We will respond within 20 working days, as required by law. There is no charge for most requests.
If you’re concerned about how we’ve handled your information, please contact us first — we’d like the chance to put things right.
If you’re not satisfied with our response, you can complain to the Office of the Privacy Commissioner:
Dr Han Choi — Specialist Oral & Maxillofacial Surgeon
We may update this policy from time to time. The “last updated” date at the top will reflect any changes. Material changes will be highlighted on this page.
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